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boot problem

Boot problem
#11
(08-18-2017, 12:51 PM)abit2slo Wrote: The boot problem I'm having with my dell XPS 410 computers is starting to get interesting.

First, let me say that I'm dealing with 2 separate computers and   in both of these computers I have recently installed new motherboards. Motherboards which I bought from the same supplier  That's 2 new working motherboards from the same supplier.

Now here is the problem:

In both cases, when I boot up the computer, in order to continue to the desk top, I am prompted to hit the F1 key to continue or F2 key to run the setup utility.
The reason being that the boot sequence has failed because of: FLOPPY DISKETTE SEEK FAILURE.

This problem has only come about since replacing the motherboards.

I have checked (in the setup utilities) the boot sequence and there is no provision for anything having to do with a Floppy diskette.

What the heck am I dealing with here or what am I missing. Any help will be greatly appreciated. Confused
Thanks much,

Don K.

I looked into the user manual a little more, and I found a couple things I would like you to try. First make sure you have backed up all data. If you are sure it isn't trying to boot to a raid setup, then follow these instructions to delete the floppy drive from the bios. (This should remove the floppy drive completely.)

[Image: IhiSxSE.png]


Now for the RAID situation.

If you still have a raid setup, you can delete that by following these instructions. First make sure you have anything important backed up. Also you might have to reformat and reinstall and operating system after doing this.

How to delete a Raid setup.

[Image: k1G8TMR.png]
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#12
When you face booting problem in Dell XPS 410, then you try following activities:-
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds and try booting it up again.
- If it gets stuck on the Dell logo again load into BIOS and reset it to default by pressing F9 then reboot it and see if it would get pass the Dell logo again.
- If these will not work remove the HDD off the laptop and see if it would get pass the Dell Logo because if it does that means the HDD is faulty.
- If it doesn't get pass the Dell splash screen without its HDD that means the problem can be the motherboard.
- Try to remove the CMOS battery then put it back in and see if this will solve the problem or not.
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#13
Could you suggest me a recovery service?
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